WHO'S THAT GUY?
HONEST. HARDWORKING.
A FAMILY MAN.
AND A REALLY GOOD
WINDOW WASHER.
Meet Nick—the “Guy” in That Guy.
That Guy Window Washing wasn't created in a boardroom. It grew out of family, a lot of hard work, a few unexpected turns, and two people willing to start over and build something they believed in.
OUR STORY
THAT GUY DIDN'T BEGIN WITH A BUSINESS PLAN.
IT BEGAN WITH FAMILY.
Nick has been part of our family's life for more than a decade—since before my children were born. During one of the most difficult seasons of our lives, he was there. He gave us a safe place to land, loved my children as his own, and showed us the kind of man he was long before either of us imagined we'd someday build a business together.
Eventually, friendship became something more. And somewhere along the way, I asked Nick a simple question:
“DO YOU WANT TO OWN YOUR OWN BUSINESS?”
He did. And when Nick commits to something, he tends to go all in.
BEFORE THERE WAS “THAT GUY” - HE WAS "THAT GUY"
HARD WORK WASN'T NEW TO NICK.
Years earlier, he'd worked alongside my family's junk-removal business doing jobs most people would rather never see—hoarding cleanouts, homeless encampment cleanups, and difficult property cleanups that required physical work, patience, and respect for the people involved.
Later, Nick returned to his hometown in Orange County and worked as a delivery driver for FedEx.
Different jobs. Same Nick.
SHOW UP. WORK HARD. TREAT PEOPLE RIGHT.
DO WHAT YOU SAID YOU WOULD DO.
When we decided to build something of our own, Nick left his job in Orange County and moved to Sherman Oaks. We didn't know exactly where the road would lead yet— we just knew we were ready to build something together.
THE BUSINESS THAT ALMOST WAS
SOMETIMES THE WRONG OPPORTUNITY LEADS YOU TO THE RIGHT ONE.
Our original plan wasn't actually window washing. Nick wanted to start a pressure-washing business, and not long after we began exploring the idea, an opportunity came along that seemed like it might give us a path into business ownership through an existing company.
For a while, it looked promising. We met, made plans, and started moving toward what could have become a partnership and expansion.
But as we got closer, we realized something important: how we built the business mattered just as much as whether the business succeeded.
Some of the circumstances and values surrounding the opportunity simply weren't aligned with the kind of company we wanted to put our names behind.
SO WE WALKED AWAY.
BUILT OUR OWN.
AND HAVEN'T REGRETTED IT ONE DAY.
What felt like a closed door at the time ended up pointing us somewhere we hadn't expected: window washing.
A NEW DIRECTION
BEFORE “THAT GUY,” THERE WAS BRILLIANCE.
With the original opportunity behind us, we found ourselves starting from scratch. The pressure-washing plan had changed, but the goal hadn't: we wanted to build a business of our own, and we wanted to build it the right way.
That's when window washing entered the picture.
We started in Sherman Oaks under the name Brilliance Pro Services.
AND THIS IS PROBABLY A GOOD TIME TO INTRODUCE
“THE WE” IN THIS STORY.
HI. I'M DARLA.
While Nick is the “Guy” in That Guy, there's been a “we” behind the business from the beginning.
I came into Brilliance with years of experience owning and building businesses, along with a background in detailed cleaning that taught me to notice the things most people walk right past. Nick brought the hands-on experience, work ethic, and patience to become very, very good at cleaning glass.
Somewhere along the way, we found our rhythm.
HE SEES THE GLASS.
I SEE WHERE THE DIRT HIDES.
It turns out, we make a pretty good team.
Brilliance gave us our beginning.
But while we were working to grow it, life was about to take the business—and us—somewhere completely different.
FULL CIRCLE
SOMETIMES LIFE BRINGS YOU BACK AROUND.
While we were building Brilliance in Sherman Oaks, we came north to visit my daughter in Roseville.
Northern California wasn't new to me. Years earlier, I'd built a life here. I raised my daughter here and owned a business here before life eventually took me in another direction. Now my daughter was grown and raising my grandchildren here, and I was seeing this part of California through completely different eyes.
I saw growing communities, local businesses, families putting down roots, and the possibility of building something here again.
Only this time, I could picture building it with Nick.
So I asked him:
“WOULD YOU EVER CONSIDER MOVING UP HERE?”
We didn't make the decision that day. For Nick, moving north meant leaving Southern California and everything familiar. For me, it meant returning to a place that already held an important part of my family's story—but beginning an entirely different chapter.
Then, not long afterward, Nick came to me with his answer.
“LET'S DO IT.”
So we did.
We rented an apartment in Folsom we'd only seen online, packed up our lives, moved north.
WE FELL IN LOVE WITH FOLSOM.
The community. The people. The feeling that maybe we'd landed exactly where we were supposed to be.
THE NAME BEHIND THE BUSINESS
SO, WHY “THAT GUY”?
When we came to Folsom, we knew the business needed a name that felt like us.
Something memorable, yes. But more importantly, something real—something that actually meant something to us.
For me, the answer had been sitting right in front of me for years.
Long before Nick was my partner in business or in life, he'd already shown me exactly what kind of person he was.
WHEN LIFE GOT DIFFICULT,
NICK WAS THAT GUY
The guy who showed up.
The guy who helped.
The guy who gave us somewhere safe to land.
The guy my children already considered family.
When I thought about what we wanted our business to stand for—showing up, helping people, treating them right, and doing what you say you're going to do—the name suddenly felt obvious.
THAT GUY.
